Take action before it’s too late.
In the age of viral media, early detection could save your brand. Corporate activism, competition, advocates and adversaries have always represented risks to large enterprises. Today, especially with social media, these individuals and groups have a platform to immediately broadcast their message to millions.
Incidents can spread quickly and must be addressed immediately so they are not blown out of proportion. The goal for the large enterprise is to know about an issue before the world knows – when the company can still do something about it.
Risk Sensing Solutions
Our risk sensing solutions are some of the most advanced in the world, combining real-time data technology and expert analysts to detect emerging reputation threats for corporate awareness and response. We provide managed risk sensing dashboards, alerts, and special issue tracking that monitor external data (such as social media, news and journals) and internal data (such as call center, surveys, and customer data) to detect signals and address potential problems before they explode.
Define Your Risks
Our crisis analysis solutions are uniquely configured to deliver unprecedented early awareness and impact assessment to Corporate Communications, Consumer Affairs, Risk, Brand and Executive teams. We protect corporate and brand reputations with the tracking of known, emerging and anticipated risks, the detection of unforeseen threats, and the investigation of issues impacting the organization.
Big Data Solutions
Our Litigation Support practice conducts online consumer conversation analysis related to consumer perceptions, behaviors and experiences in trademark, deceptive advertising, patent damages, class action, and many other types of litigation. We work with many of the nation’s top law firms as litigation support in their largest, most complex cases.
Check Out Our Latest Analytics Insights