Anexinet

Application Outsourcing


Improve application service delivery, support, and management

Many companies struggle with in-house application development and support. Coping with rising IT labor costs, escalating internal performance demands and rapid changes in technology distract them from focusing on core business processes. Turning to an Application Outsourcing Supplier—an outside company that specializes in providing application support—enables companies to overcome these challenges. However, planning and implementing Application Outsourcing Solutions (AOS) involve many factors that, if overlooked or mishandled, can extend deployment time, reduce effectiveness, and increase costs. Anexinet’s AOS practice delivers targeted solutions that reduce implementation time and costs, while improving support levels and responsiveness—for companies of all sizes.

Anexinet Experience

Our dedicated AOS team draws on expertise acquired from years of experience in critical areas of application enhancement and support services, including:

  • Application maintenance and enhancement services—to align and maintain production applications with changing business requirements
  • Operational monitoring— to address symptoms before problems occur
  • Service level management— to ensure key performance indicators are met and adjusted as the business evolves
  • Patch management and updates—to keep systems operating at maximum efficiency, security, and performance levels
  • Resource continuity —to ensure quality maintenance, problem resolution, and knowledge transfer during and after AOS transition period

Customer Benefits

Companies that utilize Anexinet’s AOS realize significant benefits, including:

  • Shorter implementation times
  • Higher ROI from low transition and maintenance costs
  • Re-purposing existing applications and software infrastructure for off-site disaster recovery
  • Improved internal IT focus on core business projects

Anexinet Expertise

Anexinet offers unparalleled flexibility and customization to AOS clients. Anexinet delivery methods are founded upon the ITIL v.3 Information Technology Service Management (ITSM) Lifecycle Processes. We support all levels of outsourcing strategies that a client may choose:

  • Co-sourcing – supplement your IT staff with our qualified, experienced resources
  • Low-level outsourcing – send routine support work to Anexinet
  • High-level outsourcing – send the majority of development and support to Anexinet
  • Complete outsourcing – rely on Anexinet for all design, development, and support

Anexinet’s Near-Site® Development Centers locate dedicated workspace and systems within minutes of your facility. This close proximity enables project teams to design, develop, and test your solutions without disrupting your current systems and ongoing business activities. Once the development phase is complete, Anexinet provides unparalleled 24/7/365 applications support using developer team members for insightful, rapid, and effective response.