Anexinet

Analytics
& Insights_

End the guesswork. Let the data drive.

Make your data work for you by using it to inspire insights, inform decisions, and facilitate action. Over the last two decades, we’ve helped countless clients end the guesswork and let the data drive. Collaborate with our consultants to transform your company into a data-driven decision-making organization to reduce operational costs, increase revenue and mitigate risk.

Anexinet ensures your engagement, analytics, and end-to-end infrastructure work flawlessly together to facilitate a rock-solid experience every time

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Data

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Analysis

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Insights

80% of businesses believe they deliver a superior customer experience. But only 8% of customers agree. It’s time to eliminate the disconnect. Let Anexinet get you to 100%.

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Customer Experience Analytics (CXA)

Anexinet makes it easy to get started with Customer Experience Analytics, in three ways:

1) We’ll kickstart your customer experience analytics data collection and creation in just two weeks.
2) ListenLogic, our omni-channel analytics product, analyzes your unstructured data, generates insights, and facilitates action by consolidating call customer channels into one central view.
3) Our team of expert consultants help you understand what your customers are saying and learn how they really feel about your brand, products, services and competitors through our Social Listening Managed Service

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Customer Experience Analytics Kickstart

Become a CX Analytics master in just two weeks.

The only way to improve upon an already great digital experience is by capturing and acting upon user sentiment to refine those experiences even further to better accommodate real-world customer need.

What Are Kickstarts?

We offer our services in unique, bite-sized engagements called Kickstarts, to help get your analytics & Insights initiatives off the ground—quickly, easily and without risk.

In just two weeks, our Customer Experience Analytics Kickstart ensures your organization is armed with the data you need to deliver a superior customer experience across all channels.

Master the key categories of CX Analytics:
Sales Effectiveness • Customer Satisfaction • Contact Center Efficiency Customer Churn • Compliance • Product Quality

Our CX Analytics Kickstart takes a deep dive into your organization’s analytics landscape to get you well on your way to developing a deeper appreciation for your customers’ needs and streamlining your response to their needs. Further, the kickstart recommends your optimized future state and shows you just how to get there.


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Ensure a great digital experience

Anexinet’s AI & Machine Learning Platform empowers companies to gain valuable insights at every customer touchpoint.

Grow sales, reduce operating costs and ensure compliance with the only AI-driven platform that listens to every single customer interaction. ListenLogic turns your unstructured omni-channel enterprise data into actionable insights by gathering, normalizing and enrichening customer intelligence across social media, contact center voice recordings, emails, surveys, SMS texts and more.

Clients


Social Listening
Managed Service

Your customers are talking. Are you listening?

Great user experience isn't just about interface design. It's also about making sure you're fulfilling user need. Anexinet helps global brands utilize Social Media data to inform their corporate strategy.

Social Media Listening is one of the most effective ways to gain a deeper understanding of your customers so you can deliver a truly great customer experience. We help global brands uncover insights from social media data to drive their strategy. Our Social Listening Managed Service tracks the nuances of emotion and sentiment to provide true insight into how consumers feel about your brand, products, services and competitors. Use these insights to understand your audience, identify growth opportunities and improve campaign targeting.

We provide managed dashboards, insight analysis and ongoing brand tracking across all vertical markets to help you understand your audience, identify growth opportunities and improve campaign targeting in ways never before possible. Our omni-channel analytics also integrates social media with contact center voice calls, chat, text and email to gain a 360-degree view of the customer.

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WHITE PAPER

Gaining Business Insights Through Proactive Social Listening Programs

Learn how Social Listening provides new insights into how customers think and feel about your brand.

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Machine Learning

Machine Learning maximizes your organization’s potential through faster and smarter decision making. Recent advances in GPU/TPU technology, and the development of new platform and frameworks have enabled an explosion in machine learning. While platform from Amazon, Microsoft and others put pre-built frameworks in the grasp of developers.

An MIT/BCG survey revealed these sentiments:
• 84% feel AI is critical to obtain or sustain competitive advantage
• 75% believe ML provides an opportunity to enter new businesses
• 75% think AI will be the basis for new entrants into their industry
• 69% expect their competition to leverage AI

The number one thing that keeps enterprises from moving forward? The lack of an overarching strategy and the inability to identify and prioritize the appropriate business cases.

Our Machine Learning Strategy Kickstart helps remove these roadblocks in just two weeks.

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Machine Learning
Strategy Kickstart

Arm your organization with a cohesive
ML strategy in just two weeks.

Machine Learning maximizes your organization’s potential through faster and smarter decision making. But unlike other technologies, machine learning isn’t something you just buy. Identifying the problems ML can solve, which types of algorithms apply and which technologies to use require a cohesive strategy for introducing machine learning into the enterprise.

Our Kickstart takes you from ideation to action-plan in just two weeks, fleshing-out and prioritizing opportunities for ML based on revenue generation, profitability and productivity. Additionally, we assess your IT Team’s readiness to integrate ML into your technology and business strategies.

What Are Kickstarts?

We offer our services in unique, bite-sized engagements called Kickstarts, to help get your analytics & Insights initiatives off the ground—quickly, easily and without risk.

In just two weeks, our Machine Learning Strategy Kickstart ensures your organization is armed a cohesive strategy for introducing Machine Learning into the enterprise.

Our Kickstart takes you from ideation to action-plan, fleshing-out and prioritizing opportunities for ML based on revenue generation, profitability and productivity. Additionally, we assess your IT Team’s readiness to integrate ML into your technology and business strategies and show you just how to get there.

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Cloud Analytics

Cloud Analytics

Cloud analytics are here to stay. The market is predicted to grow more than 25% annually, reaching $23+B globally by 2020. Organizations already use the cloud for advanced analysis, including predictive, text, and social media analytics, along with machine learning and the Internet of Things (IoT). Plus, as more data is moved to the cloud, even more services and applications will become available. In other words, the Cloud is only going to get better.

The Cloud gives your organization the flexibility to scale, enables faster deployments, and enhances security all while reducing overall costs. For teams that would benefit from access to advanced services, and who want to collaborate using the same data, but lack the skills to support on-premises solution, the cloud is your ultimate solution.

With nearly 74% adoption, the retail industry is currently the most “Cloud analytics-savvy.”
Don’t let your business fall behind.

But as useful as the Cloud is, it’s far from a silver bullet. Not all platform are created equal. And regardless of which one you choose, your data will likely remain locked in siloes, making quality a relentless challenge. And while omni-channel thinking is fun to brag about, it remains difficult to implement.

That’s why we’re here.

Let Anexinet’s expert consultants help keep your feet on the ground and your data in the cloud.

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Cloud Analytics
Strategy Kickstart

Get your Analytics in the Cloud in just two weeks

Is your organization looking to enjoy all the benefits of Cloud Analytics, but isn’t sure how to begin? Our Cloud Analytics Kickstart arms you with the information you need to get your analytics in the cloud, where they belong. Initial kickstart sessions take a deep dive into your organization’s analytics landscape to assess its maturity, followed by a business-needs analysis and the identification of specific hotspots. Finally, the kickstart leaves you with a visualization prototype, plus a phased Cloud Analytics Roadmap, timeline, and recommendations to get you there.

Learn how cloud analytics differs from traditional BI, distinguish best-practice cloud strategies, platforms, and tools from hype, become fluent in securing and governing your cloud analytics data, gain the skillsets to manage your Cloud Analytics, and seamlessly retire your legacy analytics.

Cut through the complexity, master the details, and secure the right tools for success in just two short weeks.

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Cloud Analytics Implementation

To maintain continuity and ensure reliability, today's large organizations seek-out a single trusted advisor to provide Cloud Analytics services and implementation. Anexinet expert consultants will help you implement your cloud analytics solution to quickly get you set up to take action.

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Cloud Analytics Partners

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Business Intelligence

Sure, everyone does traditional BI…
But how do you know if you’re doing it right?

Anexinet solves complex business problems with end-to-end data and analytics solutions.

Take control of your data to drive insight and action across your organization. Let a trusted solutions partner uncover the value of your intformation—from a wide range of data types and sources—to deliver cost efficiencies and new revenue growth. 

Anexinet helps all your traditional business intelligence needs with end-to-end data and analytics solutions.

Let’s create a vision together to align with your broader corporate strategies and capabilities.

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Data Lakes and
Data Warehouses

Need a data storage strategy to facilitate your BI needs? Anexinet will create you a path to success and has the team to build you the right central repository to store and analyze your data. We create modern databases and next-gen data warehouses and data lakes to generate predictive, real-time analytics that promote smarter decision-making, streamlined workflows, and intelligent automation.

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Functional Data Management

A data management system combines traditional business intelligence with next-generation solutions—including big data platforms and machine-learning—to make your data work harder and provide deeper insights. Our suite of services includes: Master & Reference Data Management, Unstructured Data Classification, Data Governance, Ontology Management.

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Big Data Platforms

In a market where everything is a commodity, data may provide your only competitive advantage. Analyze Big Data to generate valuable insights that enable more-informed decisions, creating big value for your organization.

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Data Integration

Data comes in many forms. Let Anexinet help you find your perfect data integration strategy and solution to make all your data work together. Services include: ETL/ELT, SOA and Web Services, Enterprise Application Integration (EAI), Enterprise Service Bus (ESB).

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Data Visualization Services

Your business needs timely and accurate reports to make the most informed decisions. Anexinet can help choose your ideal data visualization platform, build the reports you need to be successful, and even provide report design and development as a managed service.

Anexinet enables your company to engage customers at each digital touchpoint through intelligent, contextual experiences that fuse innovative design with the latest technology and analytics.

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Location image
4 Sentry Parkway East, Suite 300, Blue Bell PA, 19422

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info@anexinet.com
Phono Image610 239 8100


Location Image4 Sentry Parkway East, Suite 300, Blue Bell PA, 19422
Email Imageinfo@anexinet.com
Phono Image610 239 8100