Anexinet’s Financial Software Upgrade Management Pays Dividends For Customers Bank

Company Becomes Part of Bank’s IT Staff to Help Ensure FIS Software Conversion Success

Philadelphia, PA February 18, 2019 Anexinet Corporation, a leading provider of digital business solutions, today announced Customers Bank selected its services to help upgrade the financial institution’s core software system. Working with the bank’s talented IT staff, Anexinet architected a solution to consolidate thirteen unique workstreams—each workstream contained an additional five to fifteen individual projects that included online and mobile banking, telephone and ATM services. For more information, please see Customers Bank case study:

 Customers Bank’s core FIS system executes all major functions, including managing customer transactions, powering all mobile banking interactions, and assuring compliance with federal regulations. Faced with the enormous software conversion project, the bank needed assistance staying organized and coordinating with the project’s many vendors.

“We have some of the best SME’s (Subject Matter Experts) working here at Customers Bank. The gap we had to fill was the overall management of the various workstream projects for this monumental task,” said Jennifer Frost, EVP and Customers Bank Deputy Chief Administrative Officer.  “We needed a partner such as Anexinet to bring in a strong program management plan and manager for the entire core conversion.”

Working hand-in-hand with Customers Bank’s IT team, Anexinet oversaw third-party vendor deliverables as well as managed project plans/associated processes and structures. Additional core conversion deliverables included:

  • Handling project deliverables to maintain timeline parameters and budget.
  • Providing risk-assessment plans.
  • Overseeing testing and go-live activities.
  • Managing and resolving any post-conversion issues.

The net result: the project was successfully completed and Customers Bank received a better digital experience through their core system upgrade.

“Anexinet specializes in digital business modernization and empowers clients to boost workforce efficiency through next-generation technology solutions,” said Todd Pittman, Interim CEO and CFO, Anexinet. “We are proud to use these skills to assist Customers Bank by becoming an integrated partner and ensuring the FIS conversion success.”

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About Anexinet

Everyone deserves a great digital experience. Anexinet ( customers benefit from our holistic approach—from engaging front-end interactions to dependable back-end solutions, all informed by data-driven insights. Because truly great digital experiences rely on the smooth operation of all interconnected elements: beautiful front-end applications, modern distributed architecture, private/public cloud, Dev/Ops and Agile/SAFE processes, and data-driven insights. We call this the Complete Digital Experience. Some companies focus on application design. Others handle your infrastructure. And then there’s Anexinet.

For more information, contact:
Betsey Rogers
Public Relations
BridgeView Marketing

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