Show Notes:
AnexiPod: Episode 20 8/24/2017
Improving Customer Outcomes with Omni-Channel Analytics
Mark Langsfeld
Twitter: https://twitter.com/langsfeld
LinkedIn: https://www.linkedin.com/in/langsfeld/
Website: ://www.anexinet.com/analytics/call-center/
Favorite 80s Metal Band: Metallica
Music
- Puzzle Pieces– Lee Rosevere
- Bust This Bust That – Professor Kliq
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