How to Rename Your Microsoft 365 Tenant
Since the dawn of time itself, there has been no ability to change the name of your Office and Microsoft 365 tenant. Once the tenant was created that was [...]
Improve Your Customer Experience with Contact Center AI
Today's AI-powered Contact Centers help create great experiences by solving customer challenges and simplifying purchases. Additionally, a Contact Center AI can provide your organization a more effective, efficient, and visible [...]
The State of Intelligent Automation (RPA) and the Digital Worker
Robotic Process Automation (RPA) has been around longer than you might realize. At its core, RPA simply means the automation of any, manually intensive IT or administrative task. For instance, [...]
4 Tools to Power Workforce Mobility
The nature of work has changed. Never before has it been so critical that businesses be equipped for workforce mobility. And with tools and technologies enabling employees to work [...]
4 Ways to Ensure Remote Work Security
As many companies move to permanent and hybrid remote work models, IT security has become even more of a top priority. As it becomes more common, it is crucial for [...]
Why Organizations Need DNS Threat Intelligence
The combination of a hostname and IP has been used to identify networked computers and services for decades. For most of that time, this has been a manual process, wherein [...]
Ransomware Maturation and Other Cybersecurity Threats
Here are the facts: Every week there's news of new breaches that impact global companies, major government institutions, and agencies. Unsurprisingly, ransomware attacks are on the rise with the United [...]
Why Use a Managed Service Provider? Top Questions Answered
Let’s talk about a Managed Service Provider, shall we? What does it entail, what might it include, and finally—how is it relevant to your business? A bevy of resources an [...]
5 Costly Mistakes to Avoid During Your Next Renewal Cycle
You’ve modernized your infrastructure, upgraded your storage and adopted new application, virtualization and security software. Now you can just sit back and let your new IT environment hum, right? Not [...]
Spring Boot Cold-Start Issues in AWS Lambda
Spring Boot has become the de facto standard for creating Microservices in Java. Since it’s widely used, Spring Boot has excellent community support. Traditionally, the Spring Boot application is used [...]