Your customers are talking. Are you listening?

  • Sep 12 @ 11:00 am - 12:00 pm

80% of businesses think they deliver a superior customer experience.
But only 8% of their customers agree.

Why the massive disconnect?

Because most organizations have no idea what their customers are really thinking.

Social Media Listening is one of the most effective ways to gain a deep understanding of your customers’ state of mind so you can deliver a truly great customer experience. Social listening provides insight into how consumers feel about your brand, products, services, and competitors by tracking the nuances of emotion and sentiment, enabling you to identify growth opportunities, improve campaign targeting, and so much more.

In this webinar you will learn:

  • Social Listening basics and what makes the dataset unique
  • The advantages (and challenges) of adopting a Social Listening strategy
  • High-impact use cases your team can implement ASAP
  • How to achieve a 360-degree view of the customer

But wait, there’s more!
Click here to schedule your FREE 30-minute personal consultation with Jen Dandy to learn about all that social media listening can do for your organization

Details

Date:
September 12

Time:
11:00 am - 12:00 pm

Registration Website:
Event closed.

Venue

Address:
Not provided.

Phone:
Not provided.