The Anexinet Customer Experience Maturity Model is coming soon.

CXMaturity Assessment Video

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The bar on customer experience is constantly being raised. Consumers demand faster results, simpler apps, and data they can access from everywhere. In short, they expect amazing.

Anexinet transforms the way businesses engage customers, starting with an honest assessment of the client’s current maturity state.

Our proprietary CX Maturity Model gathers hundreds of data points across four foundational competencies essential to beating the competition:

  • Infrastructure
  • Analysis
  • Insight
  • Experience

A critical tool in our Digital Envisioning process, a Maturity Assessment quickly identifies any capability gaps to enable a more-informed prioritization of initiatives specific to each industry, business model and drivers.