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Gain Control of Mobile Efforts with a Mobile Center of Excellence. In this Kickstart, we identify the charter, scope, reach and structure of your organization’s MCOE. This includes the development of standards and governance along with a framework for organizing, managing and championing your mobile solutions.Alternately, we will evaluate your company’s existing MCOE and provide an optimization-roadmap to ensure your center is running efficiently and in-keeping with current best-practices. Connect people, processes and technology for strategic success.
A Center of Excellence is more than just the standardization of processes and tools—it’s a centralized body that ensures all mobile initiatives are in-keeping with the business’s larger objectives. In this first step, the team gains an understanding for your organization’s goals and defines the MCOE scope most appropriate for your company.
Centers of Excellence are not “ivory towers” but hard-working teams coordinating efforts to bring about change. However, many COEs eventually fail due to unrealistic expectations. Our approach ensures MCOE success by first gauging the maturity of supporting processes and prioritizing initiatives accordingly. Such supporting processes include strategy definition, information management, IT delivery & support, policy definition, project governance, UX standards, app architecture, development and MDM platform and SDLC processes.
Based on our scope and maturity estimations, the team then defines the organization’s mission and vision for the MCOE. Here the team catalogs short and long term goals and objectives, identifies critical success factors and determines the optimal structure necessary to make the client’s vision a reality.
After determining the desired state of your fully-realized MCOE, the next step is to understand the best way to get there. Our Tactical COE Roadmap organizes the people, processes and technology required for a successful COE by priority and project-phase.
The Mobile Center of Excellence Kickstart concludes with the generation of materials to support the COE launch. The team develops a timeline timeline, assigns resources to the requirements roadmap, identifies quick wins and dependencies, and provides an overall plan for design, pilot and COE launch. Finally, the team delivers these materials plus costs for next steps in an Executive Readout.By the end of the Mobile Center of Excellence Kickstart your team will be armed with a robust plan to build a world-class Mobile COE.
Based on the scope of work identified in previous steps, here we outline the detailed approach and the plan for implementation. This plan outlines the cost estimates, timelines and high-level work breakdown required to build the Mobile COE.