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Companies across all verticals must acknowledge that tech savviness is no longer restricted to a specific age group and build their mobile strategies accordingly.
The Insurance Industry is no exception, particularly now that the field is more competitive than ever with shoppers typically using technology to find the best policy and coverage deals.
Propelics works with many Insurance Industry clients. From what we’ve seen, mobile isn’t just changing the way people interact with insurance providers, it’s also affecting customer loyalty and expectations. So how should insurance companies address these changes? Which 2016 game-changers will separate the leaders from those struggling to keep up?
In this webinar Senior Mobile Strategist James Hoshor discusses the key 2016 “game-changing” areas insurance companies need to focus on:
- Personalized customer service and support
- Big data and analytics
- Wearables & IoT
- Enterprise mobility management
Mobile isn’t just a checkbox anymore. It’s an integral component to ensuring an effective delivery of products, services, and great customer experiences.
James has over 20 years experience in executive leadership, strategic planning, marketing and business development in information technology. For the past 10 years James has worked with many clients across multiple industries, including financial services, insurance, retail and manufacturing, approach mobile strategically to identify and deliver solutions that result in market differentiating solutions and great user experiences.