Great data drives companies to make better business decisions. In the age of digital disruption, companies need to embed advanced analytics into their operations to become more customer-centric and unlock hidden value.
Insight is all around us, you just have to know where to find it. Gain real-time market and operational intelligence derived from all forms of unstructured and structured data.
Social Media Listening & Insights
We help global brands uncover insights from social media data to drive their strategy. Our ListenLogic social listening platform and services provide insight into how consumers feel about your brand, products, services and competitors by tracking the nuances of emotion and sentiment. Use these insights to understand your audience, identify growth opportunities and improve campaign targeting.
We provide managed dashboards, insight analysis and ongoing brand tracking across all vertical markets. Our omni-channel analytics also integrates social media with contact center voice calls, chat, text and email to gain a 360-degree view of the customer.
Big Data Analytics
Find new ways to capitalize with Big Data Analytics. Take massive amounts of structured and unstructured data and build solutions that provide real-time business value for your organization: Website Activity, Structured Social and Public Data, System Logs, Data Warehouse, Offload Cold Data Offload, Business Insight.
Use your data to develop models that gain insight into the future. We generate predictors that can anticipate your customer’s next move and stay ahead of your competition.