Analytics Service Center
Great user experience isn't just about interface design. It's also about making sure you're fulfilling user need.
We use the latest emerging technologies like AI and Machine Learning to transform businesses into data-generating machines that drive strategies, uncover growth opportunities, facilitate innovation, and reveal new customer insights to provide a great user experience at every interaction.
Social Media Listening & Insights
We help global brands utilize Social Media data to enlighten their corporate strategy. Our ListenLogic social listening platform tracks the nuances of emotion and sentiment to provide deep insight into how consumers feel about your brand, products, services and competitors.
We provide managed dashboards, insight analysis and ongoing brand tracking across all vertical markets to help you understand your audience, identify growth opportunities and improve campaign targeting in ways never before possible.
Consolidate diverse datasets into a single view to generate new insights and monitor Key Performance Indicators (KPI) in real-time. Our Omni-Channel platform provides a dynamic workspace to monitor, visualize, and interpret disparate, unstructured data from virtually any source, including contact center voice calls, chat transcripts, text messages, email, surveys, and social media to gain a 360-degree view of the customer.
Further, Anexinet provides a fleet of management and analytics services on top of this dashboard to help drive business impact.
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